Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 19, 2025

Information We Collect

Information You Provide

When you use Vibeprenuer, we may collect information you voluntarily provide, including:

  • Account information (name, email address, business details)
  • Website content and business information you provide
  • Communications with our support team
  • Payment information (processed securely by our payment providers)

Automatically Collected Information

We automatically collect certain information when you use our service:

  • Device and browser information
  • IP address and location data
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI-powered website building service
  • Generate personalized websites and content for your business
  • Process payments and manage your account
  • Provide customer support and respond to inquiries
  • Send important service updates and notifications
  • Analyze usage patterns to improve our features
  • Comply with legal obligations and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information. We may share information in limited circumstances:

Service Providers

We work with trusted third-party providers for payment processing, hosting, analytics, and customer support. These providers are contractually bound to protect your information.

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety or that of our users.

Business Transfers

If we are acquired or merge with another company, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

  • • Encryption in transit and at rest
  • • Secure data centers
  • • Regular security audits
  • • Access controls and monitoring

Operational Controls

  • • Limited employee access
  • • Security training programs
  • • Incident response procedures
  • • Regular backups

Your Rights

You have certain rights regarding your personal information:

Access & Portability

Request a copy of your personal information in a readable format.

Correction

Update or correct inaccurate personal information.

Deletion

Request deletion of your personal information, subject to legal obligations.

Opt-out

Unsubscribe from marketing communications at any time.

Restriction

Limit how we process your personal information.

Objection

Object to certain types of processing of your information.

To exercise these rights, contact us at privacy@vibeprenuer.com. We will respond within 30 days of your request.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic site functionality, security, and to remember your preferences.

Analytics Cookies

Help us understand how visitors use our site to improve performance and user experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

International Data Transfers

Your information may be processed and stored in countries outside your residence. We ensure adequate protection through:

  • Adequacy decisions by relevant privacy authorities
  • Standard contractual clauses approved by regulatory bodies
  • Certification schemes and codes of conduct

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy:

  • Account Information: Until you delete your account, plus 90 days
  • Website Content: As long as your account is active
  • Payment Information: As required by law and payment processors
  • Analytics Data: Up to 26 months in aggregated form

Updates to This Policy

We may update this privacy policy from time to time. When we do:

  • We'll post the updated policy on this page
  • We'll update the "Last updated" date at the top
  • For significant changes, we'll notify you by email
  • Continued use means acceptance of the updated policy

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

General Inquiries

alex@vibeprenuer.com

Response Time

We typically respond within 1-2 business days